I am anal about our credit history. In fact, I pulled Shelley's credit report before I asked her to marry me just to make sure she had everything squared away. So, when Shelley got this notice regarding a credit card she had applied for, I was a little shocked and disturbed.
Thank you for applying for a Citi/AAdvantage American Express account. We regret that we are unable to approve your application at this time. This is because your Citibank account reflects the follow:
You have not complied with the provisions of the Card Agreement on your present account.
A few weeks ago Shelley had called Citibank to find out how to dispute a charge on her Mastercard and when the representative was done she told Shelley she qualified for the AAdvantage American Express and since she had been so helpful, Shelley agreed to take the card.
Fast forward a few days and Shelley loses her AAdvantage Mastercard and calls back to close the account. Then yesterday we receive the above notice.
After about 20 minutes of being on hold, getting transfered, etc. Shelley finally finds out that she didn't get the American Express card because the offer was tied to her original Mastercard. Why couldn't they have just said that? It would have saved everyone a lot of time and effort.
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